Transforming communications operations by empowering resource dispatch teams.
Alpha & Omega Tactical Communications (AOTC) was created by two veteran police dispatch instructors of the Los Angeles Police Department. We have taken our vast knowledge and experience of Public Safety dispatch, dispatch instruction, dispatch supervision and policy writing; emergency management; Incident Command System; Command Post operations to create custom standardized communications plans for our clients.
We offer training courses for professional police dispatchers; as well as any person who receives calls and dispatches resources. We construct standardized communications plans, onboard communication centers, and empower those who work within the operation by providing training courses.
Our standardized communications structure is proven to work in any industry and at a wide array of venues. Our clients include major league baseball stadiums; NFL and college football stadiums; churches; campuses of private companies; golf tournaments; elementary schools; and community service organizations.
Our team has extensive experience building, staffing and teaching security command post operations in sporting and large event venues. We also have a mobile command post vehicle that enables us to bring a self sustained communications operation to events held at outdoor or temporary spaces such as festivals, concerts and tournaments.
AOTC staff is available to provide training, staffing and consultation to any entity that relies on accurate and seamless communication. We also provide in depth assessments of communications operations, identify training gaps, and provide customized training courses to close those gaps.
The AOTC team provides the tools necessary for the transformation of communications operations from beginning to end.
“The Los Angeles Memorial Coliseum has engaged Alpha & Omega Tactical Communications for skills training and staffing in our Command Post during Los Angeles Rams and USC football games. Great communication is essential for an event to be successful and the team at AOTC have the knowledge and experience which we rely on to take our incident management and response to the next level.”
— Kevin Daly, General Manager, Los Angeles Memorial Coliseum
Training Courses
Introduction To Dispatch
For those who desire to learn the skill of effectively receiving calls from the public and dispatching resources. This course will give you a solid foundation upon which to build a dispatch career in any industry.
This course is ideal for those who want to learn the valuable, marketable and transferable skill of dispatching.
(16hrs - 2 day course)
Basic Operator & Dispatch Skills
For those who may not work in a professional police department dispatch center environment but desire to enhance their skills as a dispatcher.
This course is ideal for companies, churches, stadiums, venues and organizations who have a communications center or operations and want their staff to be more efficient and effective when receiving calls and dispatching resources.
(8hrs - 1 day course)
Command Post Communications
For those who are interested in becoming proficient in the Incident Command System and Incident/Emergency Management. Upon completion you will have the skills necessary to execute the communications component within those systems.
This course is ideal for the communications staff of companies, churches, stadiums, venues and organizations who have a communications center or operations who desire their staff to have the skills to execute the day to day operations of a command post or communications center.
(8hrs - 1 day course)
Meet the Owners
Marisa Trujillo
Owner
Marisa is a 28 year veteran dispatcher and supervisor with the Los Angeles Police Department. She has authored and taught many POST certified dispatch courses including Tactical Dispatch Concepts. She is a subject matter expert in Command Post operations, Incident Management and has vast experience managing Command Post staff in sports venues. She also represents the Law Branch in the Los Angeles City Emergency Operations Center. Marisa has expertise in designing and launching security command posts and building communications operations from the ground up.
Marsha Myers
Owner
Marsha is a retired 29 year veteran Police Dispatch Instructor with the Los Angeles Police Department. She is a subject matter expert in Command Post Operations and Incident Management. She has worked numerous command posts for critical incident in Los Angeles and has extensive law enforcement communications training. Marsha authored and taught several Peace Officer Standards Training (POST) certified dispatch courses. She has also authored courses such as: Bias & Ethical Dilemmas in Call Taking and Reimagining the Role of the 911 Dispatcher In the Transformation of Public Safety.
Meet the Team
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Andrea Jackson
Lead Dispatch Instructor & Command Post Operator
25 years LAPD
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Diana Torrero
Lead Dispatch Instructor & Command Post Lead
Stadium Command Post Specialist
14 years LAPD
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CT Feng
Dispatch Instructor & Instructional Design Specialist
20 years LAPD
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Dennis Jarret
Dispatch Instructor & Command Post Operator
Stadium Command Post Specialist
20 years LAPD
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Paulette Stanton
Dispatch Instructor
Service Organizations
30 years LAPD
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Georgina Griego
Dispatch Instructor & Command Post Lead
Stadium Command Post Specialist
26 years LAPD
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Drea Howard
Command Post Operator & Stadium Commanc Post Specialist
20 years LAPD
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Sarah Aragon
Dispatch Instructor & Command Post Lead
Stadium Command Post Specialist
23 years LAPD
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Francisco Duarte
Dispatch Instructor & Command Post Operator
Stadium Command Post Specialist
8 Years LAPD
Contact
For consultation services, please contact us to book a 30 minute informational session where you can find out more about our company’s services and ask any questions. We look forward to working with you.
Email
aotc@aotcdispatch.com
Phone
(310) 987-5233 or (626) 646-7821